Welcome to the INKÛNU website ("Website").

By placing an order with INKÛNU ("INKÛNU," "we," "us," or "our") for products sold on the Site ("Products"), you will be deemed to have read, understood, and accepted these online product sales terms and conditions ("General Terms and Conditions of Sale"). Please read them carefully and, if you are not satisfied with their content, we advise you to contact our Customer Service before placing any order with us.

We may make changes to these General Terms and Conditions of Sale at any time. To find out the date of the last update of these General Terms and Conditions of Sale, please refer to the top of the page. Each time you order Products from us, the General Terms and Conditions of Sale in force at the date of the order will apply to the contract between you and us. If we need to change these General Terms and Conditions of Sale and it has a significant impact on your order, we will contact you to specify the changes made well in advance and the procedure to follow to cancel the contract if they do not satisfy you.

About INKÛNU, all sales on this Website are made by INKÛNU, a trademark of the company YMMRIHAAB for Perfumes & Cosmetics Trading Co.L.L.C registered with the Dubai Chamber of Commerce under license number 1130270.

Other policies:

Other policies, including the following (which can be accessed by clicking on the links below), are also an integral part of these General Terms and Conditions of Sale and must be read carefully before placing an order: Privacy Policy (relating in particular to the collection and processing of your personal data in the context of purchasing products on our Website), Cookie Policy, Website Terms of Use.

Eligibility:

To make a purchase through the Website or to use any of the services or features we provide to you on the Website, you must create an account. When registering, you must provide us with information about yourself including your name, telephone number, and email address, which must be accurate, current, and complete in all respects. If there is a change in the information provided at the time of your registration, you must immediately update your online account. We may make changes to the registration conditions at any time. In addition, for any order, you must provide bank details. You declare and guarantee that the bank details provided at the time of any order are both valid and correct and that you are the person named on the billing documents transmitted. The purchase of Products through the Website is strictly limited to persons who can legally enter into contracts on the Website according to the law.

Payment Conditions:

Payment for Products is made online at the time of order. We accept major credit cards and other payment methods specified during the ordering process. By submitting your order, you confirm that the bank details provided are valid and that you are authorized to use the selected payment method. We reserve the right to refuse any order without notice in case of payment problems or suspicion of fraudulent activity.

Prices and Taxes:

Prices for Products are indicated on the Website and are subject to change at any time. All prices are indicated in local currency. Taxes and shipping fees may apply and will be added to the total amount of the order during the payment process. You are responsible for all customs duties, import taxes, and other fees related to the delivery of Products in your country.

Delivery:

Estimated delivery times are indicated during the ordering process. However, please note that these times are indicative and may vary depending on the destination and other factors beyond our control. We cannot guarantee delivery within the specified times and are not responsible for any delays caused by postal services or customs.

Applicable Law and Dispute Resolution:

These General Terms and Conditions of Sale are governed by the laws of Dubai. Any dispute arising from the interpretation or execution of these conditions will be subject to the exclusive jurisdiction of the courts of Dubai, unless otherwise provided by applicable law.

Contact:

For any questions or concerns regarding these General Terms and Conditions of Sale or your order, please contact our Customer Service at contact@inkunu.com.

We thank you for your trust and understanding.