FAQ's

Welcome to the INKÛNU FAQ section. Below, you'll find answers to frequently asked questions to make your shopping experience even smoother.

Once the order has been shipped, you will receive an email with tracking information from our delivery partner.

We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

Each order placed on INKÛNU.com is shipped in an INKÛNU signature gift box. For a detailed invoice, please contact our Customer Service team.

Standard delivery is free for all orders. Orders placed will be shipped the next business day.

Each order on INKÛNU.com comes with two perfume samples. Samples cannot be shipped alone, but you can try our discovery sets containing some of our best-selling fragrances.

Our customer service is available Monday to Friday from 9:30 AM to 1:00 PM and 2:00 PM to 6:00 PM (GMT+4). Contact us via WhatsApp or use our Contact Us form. Please allow 24 to 48 hours to receive an email response. Thank you for choosing INKÛNU.