FAQ

Everything you need to know about INKÛNU.

The Discovery Set includes three 15ml bottles of our full collection — Seville Secret, Venise Velours, and Kyoto Cherry — for 245 AED. Limited to one per order. Available exclusively on inkunu.com.

All three INKÛNU fragrances are Eaux de Parfum with niche-level concentrations. The same quality of raw materials used by houses charging 800-1200 AED per bottle.

Shipping is free on all orders across the GCC. Our prices include UAE taxes. However, if you are ordering from outside the UAE (Saudi Arabia, Oman, Bahrain, Qatar), your country may apply import duties or customs fees upon delivery. These charges are determined by your local authorities and are the responsibility of the recipient. We recommend checking with your local customs office before ordering.

Standard delivery is free for all orders. Orders placed will be shipped the next business day.

We don't offer individual samples. Our Discovery Set (245 AED) lets you experience all three fragrances — three 15ml bottles in one box. It's the best way to find your signature scent.

We accept the following payment methods: Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

Due to the nature of perfume products, we cannot accept returns on opened items. If your order arrives damaged, please contact us within 48 hours and we will arrange a replacement.

Once the order has been shipped, you will receive an email with tracking information from our delivery partner.

Our customer service is available Monday to Friday from 9:30 AM to 1:00 PM and 2:00 PM to 6:00 PM (GMT+4). Contact us via WhatsApp or use our Contact Us form. Please allow 24 to 48 hours to receive an email response. Thank you for choosing INKÛNU.